Trainee-Customer-Success / Sales (40 – 100%)

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Website Prognolite

Prognolite – a Swiss startup, helps restaurants to improve staff planning and reduce food waste by telling them the demand for any day in the future. Our machine learning algorithms (developed in collaboration with the ZHAW) learns from sales data as well as factors such as weather, vacation, events, holidays, etc. to predict meals sold, turnover made and can even suggest the right staff plan.


  • Manage incoming requests from possible partners who want to know more about Prognolite in the French and German part of Switzerland
  • Build up a strong network with restaurant chains in your region
  • Explain Prognolite to the management of restaurant chains
  • Negotiate contracts with chain restaurants
  • Set up Prognolite in the specific pilot restaurants and help the head chef and restaurant manager use it
  • Support the restaurant manager, head chef and owner in the daily usage of Prognolite
  • Explain new feature requests to our developers
  • Follow up calls to advise and troubleshoot any potential issues before they start
  • Document everything with our CRM “Hubspot”


  • Interest in the restaurants business
  • Work experience as a restaurant manager or as a waiter
  • Work experience in the kitchen is a big plus
  • Fluent German speaker with a good command of English; French is a big plus
  • Higher education (hospitality management, tourism, business, etc.)

What we offer:

  • Work in a startup, which is just about to scale up
  • Participation in startup events, fairs, etc.
  • Potential to participate in employee stock option program
  • Work wherever you can work best or at our co-working space (Technopark Winterthur)
  • Flexible hours, e.g. potential to work more during study break and less during exam period
  • Possibility for permanent position after 6 months

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