Front Office Trainee (m/f/d)

Dear trainee
Dear trainee

We have fulfilled a dream and run the two businesses THE MANDALA HOTEL at Potsdamer Platz and THE MANDALA SUITES on Friedrichstraße in the centre of Berlin with heart and mind. We are warm and generous to our guests out of conviction.

Your tasks

• Welcome and farewell to our international guests
• Answering incoming telephone calls, taking and forwarding guest messages
• Advice and assistance to hotel guests
• Contact person for concierge activities
• Rooming of the guests
• Taking care of the mail
• Keeping the cash register and booking the sales
• Operation of the hotel software Micros-Fidelio Suite 8, as well as the software Hotelkit

Your profile

• Do you love being a host and recognising the individual needs of your guests and also fulfilling unusual requests?
• You complete the compulsory internship as part of your studies at a university or hotel management school
• We want you to be a person who inspires our guests and partners with passion and discipline.
• They are cordial, generous and competent towards guests, partners and employees out of conviction.
• Our highly motivated reception team is looking forward to your great interest in the internship, your willingness to develop and perform as well as your reliability.
• Fluent written and spoken German and a good command of English are a matter of course for us. Another foreign language is an advantage.
• We require a well-groomed appearance

We offer

• A motivated team with a positive working atmosphere
• A workplace where creativity and new ideas are welcome
  fair working hours
• Free cleaning of uniforms
• Special conditions at Design Hotels worldwide
• 50% Discount at QIU Bar & Restaurant
  ... and, of course, respectful cooperation and a company that sees change as an opportunity and is always open to it.

Contact

We are looking for you immediately, would you like to get to know us? We are very much looking forward to meeting you!

The Mandala Hotel GmbH
Potsdamer Street 3
10785Berlin

Ms Sabine Behrendt

+49 (0)30 590 05 12 51
+49 (0)30 590 05 20 00 (Fax)
behrendt@themandala.de
www.themandala.de