As of 1 May 2023 or by agreement, we are looking for you to join our young and motivated reception team.
Your tasks
- Check-in and check-out as well as guest services at the front desk
- Telephone information, acceptance of room and restaurant reservations
- Arrival and departure control for a smooth stay of the guests
- Implementing the specified work processes in the respective shifts
- Management of reservations with the help of various platforms
- Ensure the internal flow of communication
- Sale of additional services and products
- Correspondence and menu translations in German, English and French
Your profile
- Enrolled at a Swiss hotel management school
- You are proficient in MS Office (Word, Excel, Outlook, etc.).
- Very good knowledge of German, English and French, both written and spoken
- Good communication skills and a high degree of service-mindedness
- Pleasure in dealing with discerning, national and international guests
- Flexible team player with initiative and sensible prioritisation of activities
- Empathic appearance and well-groomed appearance
We offer
- Attractive place of work directly on Lake Thun
- Accommodation (room or studio) near the lake available as well as catering in the company
- Numerous fringe benefits within and outside the Hauenstein Group
- Motivated and qualified team
- Contemporary working hours with space for active leisure activities
- Independent work organisation and the possibility to contribute own ideas
- Opportunity for process development through own case study
- Modern workplace with up-to-date infrastructure